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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | ACSS Small and Medium Enterprise (SME) Communications 3000.2 Exam |
| Exam Number: | 3000.2 |
| Available Languages: | English |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) Avaya Certified Implementation Specialist (ACIS) |
| Recommended Training: | Avaya SME Communications implementation/support training Avaya IP Office training courses |
| Exam Registration: | Avaya Training and Certification Portal Avaya Learning Center (registration and course access) |
| Sample Questions: | ![]() |
| Exam Way: | Typically delivered via Avaya Learning / authorized testing centers or online proctored exams depending on region and program availability. |
| Pre Condition: | Recommended prior experience with Avaya SME solutions or completion of foundational Avaya implementation/support training (e.g., ACIS level knowledge). |
| Official Syllabus URL: | https://www.avaya.com/en/training-certification/ |
| Section | Objectives |
|---|---|
| Maintenance and Troubleshooting | - System monitoring and diagnostics tools - Fault isolation and resolution procedures - Software upgrades and patch management |
| Networking and SIP Integration | - Firewall/NAT considerations for VoIP deployments - SIP trunk configuration and troubleshooting - IP networking fundamentals for SME systems |
| Installation and Configuration | - Trunk configuration (SIP / PRI / analog) - User, extension, and endpoint configuration - Initial system setup and provisioning |
| Call Routing and Features | - Inbound and outbound call routing - Auto attendants and hunt groups - Voicemail and messaging services |
| SME Communications System Overview | - System architecture and core components - Avaya SME portfolio overview (IP Office / SME solutions positioning) - Licensing and feature enablement concepts |
By refusing to stop. No progress means regression, so the 3000-2 bank keeps its pace: a highest-level expert team checks the question database every day and updates the questions regularly, ensuring you always receive the newest and highest-quality version across the Avaya ACSS Small and Medium Enterprise (SME) Communications objectives. Beyond the database itself, the whole package pursues better — efficient structure, expert-verified answers, instant delivery. And on price: the materials are affordable at standard pricing, but special activities run at irregular intervals — watch the site, and feel welcome to consult us about discount timing if you have any doubt.
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Avaya specifies these prerequisites for the Avaya ACSS Small and Medium Enterprise (SME) Communications: Recommended prior experience with Avaya SME solutions or completion of foundational Avaya implementation/support training (e.g., ACIS level knowledge)..
Confirm the current requirements on the official certification page before registering.
Upon successful payment, our system sends the product files to your mailbox — typically within about a minute — with an instant download link on screen. If nothing arrives within two hours, check your spam folder and contact support. Your purchase includes 365 days of free updates: our expert team checks the database daily and revises regularly, and each new version reaches you automatically, with a 50% renewal discount at the end of the period. Installations are unlimited.
Avaya points candidates to these official training options:
Structured training plus regular question practice keeps your preparation progressive, never regressive.
The Avaya ACSS Small and Medium Enterprise (SME) Communications blueprint is structured around these principal domains:
Additional domains complete the official outline — the bank covers the full set.
Registration goes through the official channels below:
Pick your test center or online session early — preparation moves faster with a deadline in place.
Where can you find information detailing which software versions are compatible with each other?
Correct Answer: C 🗳️
Which two hunt groups support Forward Hunt Group Calls? (Choose two.)
Correct Answer: B,E 🗳️
Which two methods will avoid corruption of the data on the SD card when removing the SD card? (Choose two.)
Correct Answer: A,D 🗳️
A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed? (Choose two.)
Correct Answer: B,C 🗳️
Which three methods can be used to verify if an IP phone's .bin files have been upgraded? (Choose three.)
Correct Answer: A,C,D 🗳️
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