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NEW QUESTION # 119
Where do you select the "Marketing User" checkbox to enable a user to create, edit, delete, and clone
campaigns; manage campaign members; and edit advanced campaign setup?
- A. Org-wide defaults
- B. Profile
- C. Sharing Rules
- D. User record
Answer: D
NEW QUESTION # 120
Northern Trail Outfitters uses a third-party application for credit ratings. An external web-based credit application has to be launched from a customer's account record in Salesforce. The application uses a credit ID on the account object.
What should be created to meet this requirement?
- A. A workflow rule to launch the product fulfillment application and pass the credit ID
- B. A formula field that uses the hyperlink function to launch the credit application and pass the credit ID
- C. A custom button that calls an Apex trigger to launch the credit application and pass the credit ID
- D. A custom credit ID field as an external ID on the account to launch the credit application and pass the credit ID
Answer: B
NEW QUESTION # 121
What is the recommended approach to relate a Person Account to another Account?
- A. Add the Person Account to the Partners Related List.
- B. Add the Person Account to the Account owners default team.
- C. Add the Person Account to the Contact Roles.
- D. Add the Person Account to the Account Team.
Answer: C
NEW QUESTION # 122
AW Computing wants to run advertisement campaigns and then runreports to measure which advertisement type (online, magazine, ornewspaper) generates the most revenue. Where would you createan "Advertisement Type" picklist to track this information?
- A. Leads object
- B. Contacts object
- C. Campaigns object
- D. Campaign Members object
Answer: C
NEW QUESTION # 123
A consultant is implementing a new Sales Cloud instance for Cloud Kicks that has a public sharing model for accounts. Different sales representatives own local accounts that create a multi-level Account hierarchy. Cloud Kicks needs to see the total number of closed won opportunities and the revenue value for all accounts in the hierarchy when viewing a parent account. Which recommendation will meet this viewing requirement?
- A. Configure a link on the account that will open a list view showing the total value of open opportunities for all accounts in the hierarchy
- B. Configure Apex to update a custom field on the parent account with the total value of won opportunities from the child accounts
- C. Create a workflow rule to update the custom field on the parent account displaying the total value of won opportunities from the child account
- D. Create a Roll-up Summary field on the parent account displaying the total value of won opportunity from the child accounts
Answer: B
NEW QUESTION # 124
UC is undergoing a sales reorganization and wants to enable territory management. What should UC review
before enabling territory management? Choose 2 answers
- A. Account and opportunity sharing
- B. Opportunities and forecasting
- C. Quotes and orders
- D. Multi-currency and contracts
Answer: A,B
NEW QUESTION # 125
CORRECT TEXT
What can a user with a Chatter External User profile do?
Answer:
Explanation:
The
user can only log into Chatter and access groups they've been invited to and interact with members of those groups.
NEW QUESTION # 126
Cloud Kicks acquired a shoe distribution partner. The Marketing and Sales Directors want to migrate the existing sales and marketing data into Cloud Kicks' Salesforce instance.
Which three aspects should the Consultant consider before proceeding with the data migration?
Choose 3 answers
- A. Classic feature that have been improved by Lightning Experience
- B. Criteria to apply to records that should be archived before migration
- C. Volume of customer, partner, and prospect data from existing system
- D. Number of marketing campaign licenses required for the migration
- E. Total number of records being imported compared to the Salesforce edition
Answer: B,C,D
NEW QUESTION # 127
CORRECT TEXT
Can you capture currency amount information through web to leador web to case?
Answer:
Explanation:
Yes
. Add the Lead Currency or Case Currency fields when generating the HTML form. This will ensure the currency amount is capturedand not converted to the corporate currency.
NEW QUESTION # 128
Prospects at Cloud Kicks are exposed to many different marketing activities. In most cases, a combination of several different activities result in a successful sale.
How should the consultant configure Salesforce to track which marketing activities influenced the customer to make a purchase?
- A. Implement Customizable Campaign Influence.
- B. Create a junction object between Campaign and Opportunity.
- C. Use Surveys to request the information from the customer.
- D. Make the Primary Campaign Source required.
Answer: B
Explanation:
Explanation
Creating a junction object between Campaign and Opportunity is the best way to track which marketing activities influenced a customer to make a purchase. This junction object will allow you to track the influence of multiple Campaigns on a single Opportunity, which can be used to gain insights into which Campaigns are most effective.
NEW QUESTION # 129
Universal containers sells two products that each have a unique sales methodology. A few of the sales stages
overlap between the selling methodologies, but are unique to just one of the methodologies. What element
must be configured to support both selling methodologies? Choose 3 answers
- A. Two sets of opportunity stages
- B. Two page layouts
- C. Two record types
- D. Two sales processes
Answer: B,C,D
NEW QUESTION # 130
Cloud Kicks has hired a consultant to help with its quoting process. The consultant has determined that some quote custom fields should be viewed from the Opportunity.
What should a consultant consider when implementing the custom fields?
Answer:
Explanation:
Related Quote items on all Quotes are impacted when an Opportunity Line Item is deleted.
NEW QUESTION # 131
Each product engineer at Cloud Kicks supports 3 specific productlines. There are three product lines. Sales reps sell all the company's product lines; Sales management wants the appropriate product engineer automatically assigned to any new Opportunity for their product line with Read-Only rights.
What are two actionsthe consultant can take to meet the requirement?
Choose 2 answers
- A. Create criteria-based opportunity sharing rules for each product line.
- B. Enable Default Account Teams for each product line.
- C. Enable Default Opportunity Teams for the Opportunity.
- D. Manually assign a product-specific role to each product engineer.
Answer: A,C
Explanation:
A) Create criteria-based opportunity sharing rules for each product line. This allows you to specify criteria for sharing an Opportunity with a specific user or group of users. Forexample, you could create a rule that shares an Opportunity with the product engineer when the Opportunity has a certain product line assigned to it.
B) Enable Default Opportunity Teams for the Opportunity. This allows you to set a default Opportunity Team for an Opportunity, which will automatically assign the product engineer to the Opportunity when it is created. This is useful when you need to assign a specific user to multiple Opportunities.
NEW QUESTION # 132
The shipping department at the Universal Containers is responsible for sending product samples as part of the
sales process. When an opportunity moves to the 'Sampling1 stage, Universal Containers an automatic email
sent to the shipping department listing the Products on the opportunity. How can this requirement be met using
a workflow email?
- A. Create it on the Opportunity Product using an HTML email template.
- B. Create it on the Opportunity Product using a visualforce email template.
- C. Create it on the Opportunity using a visualforce email template.
- D. Create it on the Opportunity using an HTML email template.
Answer: B
NEW QUESTION # 133
UC has configured salesforce to store all individual consumer contact under a single account called "Consumer". The consumer business has grown to more than 500,000 Contacts. Mass update are no longer completed within the defined maintenance timeframe and an increased number of errors are being reported. What should consultant recommend to improve system performance? Choose 2 Answers
- A. Ensure that no single account has more than 10,000 contacts(Missed)
- B. Add an index to the account field on the contact object
- C. Remove the account assignment for all objects
- D. Enable person account and migrate the data
Answer: A,D
NEW QUESTION # 134
During the Discovery phase of a project, which three steps should a consultant complete to prepare for a successful engagement? Choose 3 answers
- A. Define success metrics.
- B. Set project milestones.
- C. Establish project goals.
- D. Define sales processes.
- E. Create implementation plan.
Answer: A,C,D
Explanation:
These are three steps that a consultant should complete to prepare for a successful engagement during the Discovery phase of a project. Establishing project goals can help align the expectations and priorities of the stakeholders and the project team, and provide a clear direction for the project. Defining sales processes can help understand the current and desired state of the customer's business operations, and identify the gaps and opportunities for improvement. Defining success metrics can help measure the impact and value of the project, and evaluate the progress and outcomes of the project. Verified References:
* https://developer.salesforce.com/resources2/certification-site/files/SGCertifiedSalesCloudConsultant.pdf (page 18)
* https://trailhead.salesforce.com/en/content/learn/modules/consulting_skills_for_salesforce_professionals/d
NEW QUESTION # 135
Arrange the steps to create a record in the correct order (using Salesforce Classic).
- A. Enter the record details in the specified fields
- B. Select Save from the menu
- C. Open the menu and select New
- D. Open the records in the list view or highlight the object tab
Answer: A,B,C,D
NEW QUESTION # 136
Universal containers has setup a sales process that requires opportunities to have associated product line items
before moving to the negotiation stage. What solution should a consultant recommend to meet this criteria?
Choose 2 answers.
- A. Configure the opportunity record types to enforce product line item.......
- B. Configure a validation rule that tests the 'Has line item and stage fields for the correct condition'.
- C. Ensure that all sales representatives have access to at least one pricebook when creating product lines.
- D. Define a workflow rule that automatically defaults to a pricebook and...........negotiation stage.
Answer: B,C
NEW QUESTION # 137
For optimal usability and adoption, a solution must do what. (Selectall that apply)
- A. Have trusted data.
- B. Provide both online help and hard copy reference materials toassist users at all times.
- C. Be easy to change through a change ma
- D. Be inexpensive so users don't worry about the bottom line when using the application.
- E. Provide value so users perceive it as a valuable spending of their time.
- F. Be easy to use so users can easily enter data and find information.
Answer: A,C,E,F
NEW QUESTION # 138
Universal Containers implemented new quoting functionality for sales representatives and needs to enable the same functionality for its partners.
How can this be accomplished?
- A. Grant partner access to quotes and add the quotes related list to the partner opportunity page layouts.
- B. Create a custom quote object to capture partner quotes on opportunities separate from non-partner quotes.
- C. Enable quotes and content in the partner portal to allow partners to store their PDF quotes.
- D. Update the partner sales process to include stages for managing and submitting partner quotes.
Answer: A
NEW QUESTION # 139
Northern Trail Outfitters allows its sales representatives to negotiate up to a 10% discount for their opportunities. Discounts greater than 10% must be sent to their Regional Sales Manager (RSM) for approval.
Discounts greater than 15% must also be sent to the Regional Vice President (RVP) for approval.
Which approach would satisfy these requirements?
- A. Configure an approval process for the RSM and a workflow rule for the RVP.
- B. Create two approval processes, one for the RSM and one for the RVP.
- C. Create a two-step approval process for the RSM and RVP as approvers.
- D. Configure a workflow approval task and email to notify the RSM and RVP.
Answer: C
NEW QUESTION # 140
Universal Containers wants to integrate the sales cloud solution with accounting system. What standard objects are likely to be used in the integration?
- A. Account, lead and opportunity
- B. Account, contact and lead
- C. Account, case and lead
- D. Account, contact and contract
Answer: D
NEW QUESTION # 141
Your company sells large mainframes that are delivered in one delivery but are paid for with several regular installments. What type of schedule should you set up?
- A. Default Quantity Schedule
- B. Default Revenue and Quantity Schedule
- C. Default Revenue Schedule
- D. Don't create any default schedule
Answer: C
NEW QUESTION # 142
Cloud Kicks needs to associate some Contacts with many Accounts. Which solution should a consultant recommend meeting this requirement?
- A. Use the Contact roles related list on Accounts.
- B. Use the Contact to Multiple Accounts feature.
- C. Add Contact to the partners related list on other Accounts.
- D. Add a custom Account lookup field on the Contact.
Answer: B
Explanation:
The Contact to Multiple Accounts feature enables users to associate a contact with multiple accounts, without creating duplicate contacts. This feature is useful for scenarios where a contact has relationships with more than one account, such as a consultant or an influencer. Users can also specify the contact's role and level of influence for each account.
NEW QUESTION # 143
The Cloud Kicks sales team can create leads for both business and individual customers. Person Accounts have been enabled in its Salesforce org.
Which action should be taken to convert a lead into a Person Account?
- A. Leave the Company field blank.
- B. Enable Contacts to Multiple Accounts.
- C. Create an Individual Lead Record Type.
- D. Populate the Company field with 'Person.
Answer: A
NEW QUESTION # 144
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