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Salesforce Plat-UX-101 Exam Syllabus Topics:

Salesforce Certified Platform User Experience Designer Sample Questions:

1. An organization must be digitally accessible to enable social opportunity.
What are three core principles of Web Content Accessibility Guidelines (WCAG)?
Choose 3 answers

A) Abundant
B) Understandable
C) Delightful
D) Operable
E) Robust

2. Cloud Kicks is considering whether it should implement the Standard Salesforce Navigation or use the Console for its Sales team.
What is one requirement that could lead to recommending the Console?

A) Need for viewing multiple list views at the same time
B) Ability to toggle between multiple records
C) Work that is mostly in the field

3. A UX Designer wants to ensurenew Salesforce users are given the appropriate onboarding experience.
Which two on-App Guidance customizations should be used?

A) Specify prompt scheduling
B) Configure minimum three steps
C) Set prompt permissions
D) Customize prompt theme

4. Cloud Kicks wants to improve its Salesforce org to provide tailored functionality that enables sales representatives to provide quick, competitive pricing and close deals faster.
What is the benefit of Lightning Console Apps in this scenario for the sales representatives?

A) They can add records to Favorites.
B) They can organize items in the utility bar.
C) They can complete actions with a single click.

5. Cloud Kicks wants to drive engagement on its website.
Which two Salesforce features should boost engagement?
Choose 2 answers

A) Einstain Bots
B) Salesforce Connect
C) Automated Invitations
D) MyTrailhead

Solutions: