A consultant is working with a client who wants to display specific account information on a Flexcard.
The client wants to include account status, priority level, creation date, and company logo. They also want to include actions such as closing a case, opening a new case, or creating a task.
What is the best approach for the consultant to meet the client ' s requirements?

• A. Use Data Mappers to transfer and transform the necessary data.
• B. Use Integration Procedures to integrate the necessary data
• C. Use the Flexeard Designer to create a Flexcard, adding the necessary fields and actions.
• D. Use Omniscripts to ,,, script that display .. required information

Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.
On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the customer says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer ' s email address.
What should the consultant recommend to meet this requirement?

• A. Add a Set Errors element
• B. Add a Conditional View to the last step
• C. Add a DataRaptor to retrieve the email address
• D. Add a Validation Rule to the Contact object

A Salesforce Omnistudio Consultant is tasked with integrating Salesforce Knowledge into an Omniscript to allow users to search and view Salesforce Knowledge Articles.
What must be enabled in the organization for the consultant to activate Knowledge in an Omniscript?

• A. Salesforce Classic
• B. Omniscript Designer
• C. Salesforce Knowledge
• D. Salesforce Lightning

A business implements several OmniScripts and requests a design review to identify possible improvements.
During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labelsand input elements.
What can the consultant recommend to improve these OmniScripts?

• A. Add an address typeahead element to all the OmniScripts.
• B. Use a DataRaptor Transform to standardize the data format.
• C. Create a reusable OmniScript to update address information.
• D. Create new versions of the OmniScripts to collect the address information.

A telecommunications company wants to create a 360° view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.
* Status = Active
o Pay bill
o Review usage
o Cancel service
* Status = Suspended
o Pay bill
o Reconnect service
o Cancel service
* Status = Pending installation
o Set up billing
o Schedule installation
o Cancel installation
* Status = Canceled
o Reconnect service o Cancel service
* Status = Pending installation
o Set up billing
o Scheduleinstallation
o Cancel installation
* Status = Canceled
o Pay bill
o Disconnect service
o Reconnect service
Which two FlexCard features should the consultant use to meet these requirements?
Choose 2 answers

• A. States
• B. Custom Style
• C. OmniStudio Action
• D. Flyout