Nortel 920-167 dumps - in .pdf

920-167 pdf
  • Exam Code: 920-167
  • Exam Name: NCSS-Contact Center RIS.6.0 Application Developer
  • Updated: Aug 07, 2026
  • Q & A: 60 Questions and Answers
  • PDF Price: $49.99

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  • Exam Code: 920-167
  • Exam Name: NCSS-Contact Center RIS.6.0 Application Developer
  • Updated: Aug 07, 2026
  • Q & A: 60 Questions and Answers
  • PDF Version + PC Test Engine + Online Test Engine
  • Value Pack Total: $99.98  $69.99
  • Save 50%

Nortel 920-167 dumps - Testing Engine

920-167 Testing Engine
  • Exam Code: 920-167
  • Exam Name: NCSS-Contact Center RIS.6.0 Application Developer
  • Updated: Aug 07, 2026
  • Q & A: 60 Questions and Answers
  • Software Price: $49.99
  • Testing Engine

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Nortel 920-167 Exam Syllabus Topics:

SectionObjectives
Topic 1: Testing and Debugging- Application validation
  • 1. Functional testing
  • 2. Debugging development issues
  • 3. Performance verification
Topic 2: Contact Center RIS.6.0 Architecture- System architecture and components
  • 1. Server and client components
  • 2. Application integration architecture
  • 3. Contact Center RIS.6.0 platform overview
Topic 3: Communication Control and APIs- Programming interfaces
  • 1. Call event handling
  • 2. Communication Control Toolkit APIs
  • 3. Session and connection management
Topic 4: Security and Administration- Application security
  • 1. Operational administration considerations
  • 2. User permissions and access control
  • 3. Authentication and authorization
Topic 5: Application Development Fundamentals- Development framework
  • 1. Application lifecycle
  • 2. Development environment configuration
  • 3. Development best practices
Topic 6: Call Processing Applications- Call flow development
  • 1. Call routing logic implementation
  • 2. Screen pop and desktop integration
  • 3. Inbound and outbound call processing
Topic 7: Deployment and Maintenance- Application deployment
  • 1. Installation and configuration
  • 2. Version management
  • 3. Troubleshooting and maintenance
Topic 8: Data Integration- External system connectivity
  • 1. CRM and business application integration
  • 2. Database integration
  • 3. Data exchange mechanisms

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