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Latest Verified & Correct ServiceNow CIS-SM Questions
ServiceNow CIS-SM (Certified Implementation Specialist - Service Mapping) certification exam is focused on testing the knowledge and skills of professionals who are responsible for implementing and configuring Service Mapping in ServiceNow. Certified Implementation Specialist - Service Mapping certification exam validates the individual’s ability to set up and configure ServiceNow Service Mapping and its related components, as well as their ability to identify and troubleshoot configuration issues.
NEW QUESTION # 48
Which of the following commands does Service Mapping run on Linux-based targets that requires elevated privileges (i.e. sudo)?
- A. type
- B. dir
- C. netstat
- D. service
Answer: C
NEW QUESTION # 49
Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following Criterion attributes:
Class
Configuration file
Version
Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service. What will happen in the CMDB?
- A. A new Apache Web Server CI is created.
- B. The Apache Web Server CI will be reclassified as a Web Server CI.
- C. A duplication error will occur.
- D. The existing Apache Web Server CI will be reconciled with the upgraded Apache Web Server CI and its version will be updated.
Answer: D
NEW QUESTION # 50
Which one of the following Linux commands can be used by a non root user to return the process ID listening on port 8080?
- A. sudo netstat -an -p TCP | grep :8080
- B. sudo netstat -anp | grep :8080
- C. netstat -an -pid * | grep :8080
- D. netstat -anp | grep :8080
Answer: D
NEW QUESTION # 51
In Pattern Designer, which one of the following best describes the Create Connection step?
- A. Provides information about outbound connections to other CIs
- B. Provides information about integrations to the host
- C. Provides information about relationships between cluster members
- D. Provides information about relationships between the host and installed software
Answer: A
NEW QUESTION # 52
The application stack is as follows: IIS Web Server with an inclusion connection to an IIS Virtual Directory, and an outbound connection from the IIS Virtual Directory to an MSSQL database.
Which describes the correct number of Discovery Pattern Identification and Connection Sections that evaluate to true when Service Mapping discovers a service with this application stack?
- A. 2 Identification Sections and 1 Connection Section
- B. 3 Identification Sections and 1 Connection Section
- C. 2 Identification Sections and 2 Connection Sections
- D. 3 Identification Sections and 2 Connection Sections
Answer: C
NEW QUESTION # 53
When resolving duplicate CIs, ServiceNow suggests a Master CI which includes which of the following criteria?
- A. Newest created CI and CI with most relationships
- B. Oldest created CI and CI with most relationships
- C. Newest created CI and CI with least related items
- D. Oldest created CI and CI with least related items
Answer: B
NEW QUESTION # 54
ServiceNow only needs Domain user with local admin rights to discover Windows hosts as part of a successful implementation of ServiceNow Discovery, however which of the following targets will not be discovered?
- A. Windows Active Directory Servers
- B. Windows DHCP Servers
- C. Windows DNS Servers
- D. Windows Domain Controller Servers
Answer: C
NEW QUESTION # 55
Cloud Dimensions has data centers, services, and servers represented in the image.
Assuming each data center contains minimum one subnet, which one of the following is the best number of MID Servers Tur Cloud Dimensions to start with?
- A. 4 (one for each data center)
- B. 46 (one for each server)
- C. 1 (one for all data centers)
- D. 5 (one for each service)
Answer: A
NEW QUESTION # 56
Which feature allows an administrator to efficiently collect multiple CIs against a single host?
- A. Discovery Schedules
- B. Quick Discovery
- C. Probe
- D. Pattern
Answer: B
NEW QUESTION # 57
Which best describes what Identification Rules are?
- A. Used to track duplicate CIs until resolved
- B. Allows the ability to assign a priority to data sources if multiple data sources are authorized to update the same table or table attributes
- C. Used by the coalesce field when importing data into ServiceNow using a transform map
- D. Consists of one or more identifier entries that specify the criterion attributes that uniquely identify a CI
Answer: D
NEW QUESTION # 58
Service Mapping provides visibility to the Operator in Agent Workspace without leaving the Workspace UI. This visibility includes what items associated with the CI? (Choose two.)
- A. Releases
- B. Problems
- C. Alerts
- D. Incidents
Answer: B,D
NEW QUESTION # 59
Which one of the following represents the path in the following URL?
http://somehost.com:8080/comics/marvel/index.html?name=x-men#DOWNLOADING
- A. comics/marvel/index.html
- B. /comics/marvel/
- C. name=x-men
- D. somehost.com:8080
Answer: A
NEW QUESTION # 60
In Service Mapping, which one of the following is true if a target host is already discovered and in the CMDB?
- A. The host will be immediately rediscovered and updated in the CMDB during Service Mapping discovery.
- B. The host will be deleted in the CMDB and a new host record will be created during Service Mapping discovery.
- C. The host will be immediately rediscovered, but only the changes will be updated in the CMDB during Service Mapping discovery.
- D. The host will not be rediscovered during Service Mapping discovery.
Answer: C
NEW QUESTION # 61
When using Service Mapping Pattern Designer, which one of the following is the result when using the Parse command output operation with the following command?
cat /etc/haproxy/haproxy.cfg
- A. Display lines with cat in the file haproxy.cfg
- B. Display the contents of the file haproxy.cfg
- C. List all files in the haproxy.cfg directory
- D. Search for the file haproxy.cfg
Answer: B
NEW QUESTION # 62
When a Windows Server is reclassified from the Server [cmdb_ci_server] table to the Windows Server [cmdb_ci_win_server] table, which one of the following describes the process that occurred?
- A. Class Downgrade
- B. Class Switch
- C. Class Change
- D. Class Upgrade
Answer: B
NEW QUESTION # 63
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