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Salesforce Certified Platform Strategy Designer Sample Questions:

1. A health and wellness company wants to create a 10-year vision for its business. Which external context for innovation is the least risky trend to influence the company's strategy?

A) Perception shift: Feelings toward the efficacy of wellness products in the next 10 years
B) Demographic shift: Number of affluent and educated young professionals in the U.S. in the next
C) Market shift: The stability of the economy and consumers buying power in the next 10 years

2. Cloud Kicks' product team is working with the sales team to identify a new feature to add to their next product release. A developer on the team believes it may be on an upcoming Salesforce Release.
Which resource should be used to verify this?

A) Salesforce Architects Product Roadmaps
B) Salesforce Lightning Design System Release Notes
C) Salesforce Developer Release Notes

3. Cloud Kicks is excited about a new customer self-service initiative, Within the stakeholder team, a support manager has shared features they want to recreate from their previous; a product manager wants to implement new features that were not available in their previous system. There is a concern that conflicting demands may lead to organizational paralysis on the project.
What should the strategy designer recommend to stakeholders to remediate risks?

A) Revisit customer research to inform internal prioritization.
B) Mop features between the two systems and let stakeholders prioritize,
C) Advise executive leadership to make the decision about priorities.

4. Cloud Kicks wants to improve its business model to be closer to its customers and provide quantifiable improvements to business efficiency.
Which framework should be used to drive the success of the new business model?

A) Usable, Feasible, Cost-Effective
B) Desirable, Feasible, Viable
C) Feasible, Viable, Impactful

5. A strategy designer is kicking off a project to reimagine the high-end private banking experience for a financial services company.
What should they do to learn about the unique expectations of the company's customers?

A) Interview 8-10 customers about how banking fits Into their lives and their ideal relationship with their bank.
B) Share prototypes of different interface directions with 100 people who regularly use their bank's app.
C) Send a survey to all stakeholders about their banking app attitudes, preferences, and desires.

Solutions: