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| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Cisco Renewals Manager |
| Exam Number: | 700-805 |
| Exam Duration: | 60 minutes |
| Certificate Validity Period: | 3 years |
| Real Exam Qty: | 35–45 |
| Related Certifications: | Cisco Customer Experience Specialization |
| Exam Price: | $80 USD |
| Passing Score: | Not publicly disclosed |
| Exam Format: | Scenario-based, Multiple choice |
| Available Languages: | English |
| Recommended Training: | Renewals Manager for Partners (Official Course) Cisco SalesConnect Learning Resources |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended experience in Cisco renewals, contracts or customer lifecycle management |
| Official Syllabus URL: | https://www.cisco.com/site/us/en/learn/training-certifications/exams/crm.html |
| Section | Weight | Objectives |
|---|---|---|
| Business Acumen | 35% | - Available To Renew, contract value and renewal types - Financial terms: CAPEX, OPEX, procurement models - Evaluate customer products and business alignment - Value communication and tool usage |
| Cisco Tools and Processes | 15% | - Renewal workflows and escalation procedures - Contract management and entitlement verification - Smart Accounts and licensing frameworks - CCW, renewal tools and automation |
| Customer Success Foundation | 20% | - RM role, tasks and RACI framework - Success Plan components and RM responsibilities - Health Index and success metrics - Recurring revenue financial terms |
| Leadership and Renewals Process | 30% | - Upsell / cross-sell opportunity identification - End-to-end renewals motion and account team collaboration - Risk assessment at T-9, T-6, T-3 milestones - Quote development, exceptions and order processing |
The 700-805 exam is Cisco's gatekeeper for the Cisco Renewals Manager Specialist certification, a credential at the Specialist level. Passing it says you can apply the Cisco Renewals Manager objectives to real problems — a claim employers can act on. It also sits within a broader certification family covering Cisco Customer Experience Specialization, so the work you put in here compounds. Easier said than earned — which is exactly why structured practice beats self-directed wandering.
The Cisco Renewals Manager blueprint spans 4 domains, led by Customer Success Foundation (20%), Business Acumen (35%), and Leadership and Renewals Process (30%). Read the weightings as marching orders: the domain with the largest share of the score gets the largest share of your week. The full topic list is in the exam topics section above — study to it, not around it.
The Cisco Renewals Manager exam packs 35–45 questions into 60 minutes. Convert that into a personal tempo before test day: minutes divided by questions is your per-item budget, and anything burning double its budget gets flagged and revisited at the end. Rehearse the tempo against a live timer — every ITExamDownload engine session enforces one — until finishing with review time to spare feels normal.
Cisco Renewals Manager requires Not publicly disclosed to pass, and each attempt costs $80 USD — including retakes, at full price. The financially sane strategy is arriving over-prepared: drill with ITExamDownload practice questions until your timed scores clear the mark across several consecutive sessions, then register. Over-preparation is cheaper than re-registration.
Cisco lists the Cisco Renewals Manager question formats as: Multiple choice, Scenario-based. Formats shape tactics — locate the actual question sentence inside long scenario stems before reading the rest, and re-verify every selection on multi-answer items. ITExamDownload's 149 practice questions drill these formats until only the content feels new on exam day.
The 700-805 exam is offered in English. Choose the language where your comprehension stays fastest under the clock — slow reading is a hidden tax on every question. If you test in English, daily sessions with ITExamDownload's English 700-805 practice questions double as vocabulary training.
The certification earned through the Cisco Renewals Manager exam stays valid for 3 years. Mark the expiry date the day you pass and look into the recertification path early — a planned renewal is an errand, an expired credential is a project. Cisco sets these rules, so confirm the current ones on the official certification page as your window approaches.
All three versions carry the same 149 expert-written questions — you're choosing a study environment, not a content tier:
Most candidates end up mixing formats — PDF for reading, an engine for timed rehearsal.
Yes. ITExamDownload's free Cisco Renewals Manager PDF demo contains genuine sample questions with verified answers, so you can judge the quality yourself. Every purchase includes 365 days of free updates, and renewing after expiry costs 50% of the regular price from your member zone. Inspect first — confident material has nothing to hide.
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An RM is engaging a customer at T-60. The customer is questioning the necessity of the solution and demanding steep discounts to continue the contract. What is the root cause of this complex renewal conversation according to the LAER model?
Correct Answer: A 🗳️
Explanation: Only visible for ITExamDownload members. You can sign-up / login (it's free).
A Renewals Manager is building a software subscription renewal quote in CCW-R. To accommodate a customer ' s budget request, the RM removes the associated support service line item from the quote. What is the consequence of this action?
Correct Answer: A 🗳️
Explanation: Only visible for ITExamDownload members. You can sign-up / login (it's free).
What is a cross-sell opportunity?
Correct Answer: B 🗳️
A renewal is stalling at T-30 because the customer ' s procurement team has not issued the Purchase Order, although the intent to renew is confirmed. What should the RM do?
Correct Answer: A 🗳️
Explanation: Only visible for ITExamDownload members. You can sign-up / login (it's free).
What is the intended outcome of the Customer Success Plan?
Correct Answer: A 🗳️
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