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- Exam Code: 1Z0-1064-26
- Exam Name: Oracle Fusion Service 2026 Implementation Professional
- Updated: Oct 01, 2026
- Q & A: 79 Questions and Answers
- PDF Version + PC Test Engine + Online Test Engine
- Value Pack Total: $119.98 $79.99
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Oracle 1Z0-1064-26 dumps - Testing Engine
- Exam Code: 1Z0-1064-26
- Exam Name: Oracle Fusion Service 2026 Implementation Professional
- Updated: Oct 01, 2026
- Q & A: 79 Questions and Answers
- Software Price: $59.99
- Testing Engine
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Oracle 1Z0-1064-26 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Oracle Fusion Service Overview | - Core Service Architecture
|
| Topic 2: Field Service and Dispatch | - Field service operations
|
| Topic 3: Service Request Management | - Case and ticket handling
|
| Topic 4: Integrations and Extensions | - Integration capabilities
|
| Topic 5: Reporting and Analytics | - Service analytics
|
| Topic 6: Knowledge Management | - Knowledge articles
|
Oracle Fusion Service 2026 Implementation Professional Sample Questions:
Question #1
Which two are required to publish a completed Digital Customer Service (DCS) application?
- A. a single "publish" action to complete the task
- B. system administrator approval
- C. nothing (DCS applications are always available to all users.)
- D. moving the application to Staging and subsequently to Production status
Correct Answer: C,D 🗳️
Question #2
If you did not use the Reference Implementation template for your Digital Customer Service (DCS) application, you will _________.
- A. be required to create all of your own components for the display of Engagement Cloud objects
- B. be required to map roles so that the Visual Builder Cloud Service role matches the Engagement Cloud role
- C. not be able to preview your application before you publish it
- D. have to contact Oracle Support for the permission to deploy your custom DCS application
Correct Answer: A 🗳️
Question #3
Your customer sells many kinds of specialized electronics equipment. When creating a service request (SR), an agent searches the product categories and chooses the appropriate type of equipment for that SR.
Identify three advantages of selecting the category correctly.
- A. Categories determine the steps an agent must follow to close the service request.
- B. Filter the selection of the product related to the service request, when filtering by a particular category.
- C. The hierarchical structure of the categories helps to improve the service request classification.
- D. Categories facilitate the assignment of an agent to the service request.
- E. Categories improve the filtering of Knowledge articles that might contain a potential solution to the problem.
Correct Answer: C,D,E 🗳️
Question #4
Your customer is not able to use category filters for search and recommended results of Knowledge articles in his environment.
Which of the following is causing this behavior?
- A. The profile CSO_ENABLE_SVC_KMHOME is set to Y.
- B. The profile CSO_ENABLE_CATEGORY_FILTER is set to N.
- C. The batch job for recommendations has not been executed.
- D. The profile CSO_ENABLE_KNOWLEDGE_FAVORITING is set to N.
- E. The user doesn't have the role ENABLE_LOCALE_FILTER_ROLE.
Correct Answer: E 🗳️
Question #5
Identify two correct options about Application Composer, as the primary web-based tool within Engagement Cloud used to modify standard and custom objects.
- A. It allows edits to dashboard pages.
- B. It requires the use of a sandbox to modify the fields associated with standard and custom objects.
- C. In includes a preview option for all standard and custom object pages.
- D. It requires proper permissions to use the tools and additional permissions to edit the desired object.
Correct Answer: B 🗳️
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