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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions:
- Allow the user to select one or more energy products from a list
- Get current energy usage data from an external system via an API
- Save the data back to Salesforce as a lead
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers

A) DataRaptor Post Action
B) Multi-select Input
C) HTTP Action
D) Post to Object Action
E) Radio Input

2. A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.
Which OmniStudio tools should the consultant recommend to meet these requirements?

A) Single OmniStudio Action that invokes separate Omniscripts
B) Single FlexCard with an Action to invoke an OmniScript
C) Specific FlexCards with Actions for each type of Contact
D) Multiple OmniStudio Actions that invoke separate OmniScripts

3. Which two are valid data source types that a DataRaptor can use? Choose 2 answers

A) Static resources containing JSON
B) Salesforce objects accessed via SOQL
C) Direct file system access on the user's local machine
D) Salesforce standard and custom objects

4. A consultant is working with a client who wants to use a Flexcard to display data from a specific Salesforce object. The client is unsure which data source. What advice should the consultant give to the client?

A) The client should choose a data source that can retrieve data from the specific Salesforce object.
B) The client should choose the data source that retrieves the most data.
C) The client should choose a data source based on the number of records it can retrieve.
D) The client should choose a data source based on the speed of data retrieval

5. A business requires a solution to generate an event (platform event) using account information.
All the event information is related to the customer and is stored in Salesforce. Using an Integration Procedure, which two actions are necessary to design this solution? Choose 2 answers

A) DataRaptor Post
B) Response
C) DataRaptor Extract
D) HTTP

Solutions: