Pegasystems PEGACPDC26V1 dumps - in .pdf
- Exam Code: PEGACPDC26V1
- Exam Name: Certified Pega Decisioning Consultant 26
- Updated: Sep 18, 2026
- Q & A: 0 Questions and Answers
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- Exam Code: PEGACPDC26V1
- Exam Name: Certified Pega Decisioning Consultant 26
- Updated: Sep 18, 2026
- Q & A: 0 Questions and Answers
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- Exam Code: PEGACPDC26V1
- Exam Name: Certified Pega Decisioning Consultant 26
- Updated: Sep 18, 2026
- Q & A: 0 Questions and Answers
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Pegasystems PEGACPDC26V1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Next-Best-Action Concepts | - Optimize the customer value in the contact center - Optimize the next-best-action strategy - Essentials of always-on outbound - One-to-one customer engagement - Define the starting population |
| Business Agility for One-to-One Customer Engagement | - Agility in a customer engagement project - Change request types - Implementing business changes using Revision Manager - Building your business operations team - Change management process - Updating existing actions - Life cycle of a change request - Launching a new offer on web |
| Decision Strategies | - Create and understand decision strategies - Create engagement strategies using customer credit score - Create eligibility rules using customer risk segments |
| Actions and Treatments | - Present a single offer on the web - Define an action for outbound - Define and manage customer actions |
| Channels | - Send offer emails - Real-time containers - Share action details with third-party distributors - Create a real-time container |
| Contact Policy and Volume Constraints | - Limit action volume on outbound - Avoid overexposure of actions on outbound - Avoid overexposure of actions |
| AI and Arbitration | - Prioritize actions with business levers - Action prioritization with AI - Action arbitration |
| Engagement Policies | - Create an engagement strategy - Define customer engagement policies |
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