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ServiceNow CIS-HR Value Pack
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- Exam Code: CIS-HR
- Exam Name: Certified Implementation Specialist-Human Resources
- Updated: Oct 12, 2026
- Q & A: 130 Questions and Answers
- PDF Version + PC Test Engine + Online Test Engine
- Value Pack Total: $99.98 $69.99
- Save 50%
ServiceNow CIS-HR dumps - Testing Engine
- Exam Code: CIS-HR
- Exam Name: Certified Implementation Specialist-Human Resources
- Updated: Oct 12, 2026
- Q & A: 130 Questions and Answers
- Software Price: $49.99
- Testing Engine
About ServiceNow CIS-HR Instant Exam Download
Support after the sale matters as much as the sale. The ITExamDownload team answers questions online throughout your preparation, from installation issues to strategy doubts about the CIS-HR exam.
ServiceNow CIS-HR Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Human Resources |
| Exam Number: | CIS-HR |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple choice, Multiple select |
| Real Exam Qty: | 60-70 |
| Exam Price: | $150 USD |
| Related Certifications: | ServiceNow Certified System Administrator |
| Passing Score: | 70% |
| Certificate Validity Period: | 2 years (requires recertification) |
| Available Languages: | English |
| Sample Questions: |  |
| Exam Way: | Online proctored exam through ServiceNow exam vendor (PSI) |
| Pre Condition: | ServiceNow Certified System Administrator certification is strongly recommended |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification/certified-implementation-specialist/hr.html |
ServiceNow CIS-HR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Core Configuration | 30% | - Virtual Agent for HR - HR Service Administration - HR Document Generation - HR Service Catalog Configuration |
| Topic 2: HR Case Management | 25% | - Case Templates and Quick Actions - HR Case Lifecycle - HR Case Creation and Assignment - HR Case Metrics and Reporting |
| Topic 3: Employee Record Management | 20% | - Employee Data Model - Employee Service Center - Onboarding/Offboarding Processes - Employee Documents and Signatures |
| Topic 4: Designer Integration | 25% | - Employee Readiness using Workforce Dimensions - Configurable Workspace Integration - Integration with HCM Systems |
CIS-HR Exam FAQ: Informed Choices, Real Preparation
The official ServiceNow Certified Implementation Specialist-Human Resources outline defines 4 domains. The leading three are Employee Record Management (20%), Core Configuration (30%), and Designer Integration (25%). The full list is in the topics section above, and ITExamDownload's 130 practice questions cover each one.
ServiceNow Certified System Administrator certification is strongly recommended Since requirements change over time, confirm the latest on the official ServiceNow exam page before scheduling.
Online proctored exam through ServiceNow exam vendor (PSI) Register for the ServiceNow Certified Implementation Specialist-Human Resources exam through these official channels:
After booking, ITExamDownload delivers your practice questions within 1 minute — preparation starts the same day.
The CIS-HR exam is a ServiceNow certification exam validating the ServiceNow Certified Implementation Specialist-Human Resources syllabus shown above. It belongs to these credential paths: ServiceNow Certified System Administrator. Candidates in 2026 start with ITExamDownload's 130 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
The ServiceNow Certified Implementation Specialist-Human Resources exam contains 60-70 to complete within 120 minutes. Timed simulation in the ITExamDownload Desktop Test Engine teaches that rhythm before exam day does.
ITExamDownload issues a full refund if you take the ServiceNow Certified Implementation Specialist-Human Resources exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
The ServiceNow Certified Implementation Specialist-Human Resources exam requires 70% to pass, and registration costs $150 USD. A failed attempt means paying the same fee again — a readiness check with the ITExamDownload engines before booking is the cheaper option.
ServiceNow recommends these training resources for the ServiceNow Certified Implementation Specialist-Human Resources exam:
Follow the training with steady self-testing — the 130 practice questions from ITExamDownload help you apply theory and fill any gaps the training leaves.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 130 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
ServiceNow Certified Implementation Specialist-Human Resources Sample Questions:
Question #1
In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?
- A. Matching Rules
- B. ACLs
- C. Client Rules
- D. Escalation Rules
Correct Answer: A 🗳️
Explanation: Only visible for ITExamDownload members. You can sign-up / login (it's free).
Question #2
What is the minimum role required to view confidential data associated with the HR Profile?
- A. Employee Service Center Admin [sn_hr_sp admin]
- B. HR basic [sn_hr_core basic]
- C. HR Administrator [sn_hr_core.admin]
- D. HR profile viewer [sn_hr_core profile_readerj
Correct Answer: D 🗳️
Question #3
What are the key differentiators between an HR Profile record and a User record? (Choose three.)
- A. The HR Profile is intended to store confidential employee data that is pertinent for HR.
- B. The HR Profile stores login credential information.
- C. The HR Profile may include employee marital status.
- D. The HR Profile includes employee organizational information like Colleagues.
- E. The HR Profile stores the employee ' s assigned delegates.
- F. The HR Profile includes group membership information.
Correct Answer: A,C,E 🗳️
Explanation: Only visible for ITExamDownload members. You can sign-up / login (it's free).
Question #4
When creating a PDF Document Template, where does the list of Document Revisions come from?
- A. From Document Templates
- B. From Managed Documents
- C. From System Documents
- D. From Knowledge Articles
Correct Answer: A 🗳️
Question #5
What role is required, at a minimum, to view confidential HR Profile data?
- A. HR Manager [sn_hr_core.manager]
- B. HR Basic [sn_hr_core.basic
- C. HR Admin [sn_hr_core.admin]
- D. LE Admin [sn_hr_le.admin]
Correct Answer: B 🗳️
Explanation: Only visible for ITExamDownload members. You can sign-up / login (it's free).
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