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Cisco 642-770 Value Pack
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- Exam Code: 642-770
- Exam Name: Operational Foundations for Cisco Service Provider Core Networks
- Updated: Sep 18, 2026
- Q & A: 91 Questions and Answers
- PDF Version + PC Test Engine + Online Test Engine
- Value Pack Total: $99.98 $69.99
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Cisco 642-770 dumps - Testing Engine
- Exam Code: 642-770
- Exam Name: Operational Foundations for Cisco Service Provider Core Networks
- Updated: Sep 18, 2026
- Q & A: 91 Questions and Answers
- Software Price: $49.99
- Testing Engine
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Cisco 642-770 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting Methodologies | 10% | - Layer 2/3 and Service-Specific Issues - Documentation and Knowledge Transfer - Systematic Troubleshooting Approach |
| Change and Release Management | 20% | - Risk Assessment and Implementation Planning - Change Request Lifecycle - Post-change Verification and Documentation |
| Service Provider Network Operations Environment | 25% | - ITIL-aligned Operational Processes - Network Operations Center (NOC) Structure and Workflows - IP NGN and Service Provider Core Architecture |
| Incident and Problem Management | 25% | - Incident Detection, Logging, and Classification - Root Cause Analysis and Problem Resolution - Escalation Procedures per SLA |
| Network Monitoring and Management Tools | 20% | - Cisco IOS / IOS XR Management Features - SNMPv2/v3, Syslog, and NTP - Performance Monitoring and KPI Tracking |
Cisco Operational Foundations for Cisco Service Provider Core Networks Sample Questions:
Question #1
According to Cisco leading practices, which four benefits can be realized from a reactive review of trouble tickets? (Choose four.)
- A. identification of a bug in a specific release of software
- B. identification of opportunities for improvement in the change management process
- C. identification of recurring issues that may indicate a problem
- D. identification of excessive complaints from particular groups or individuals
- E. identification of a problem in a particular hardware platform or line card
- F. justification for budget to add headcount so this task can be performed proactively
- G. identification of a skills deficit or training need for one or more members of the staff
Correct Answer: A,C,E,G 🗳️
Question #2
Question #3
What is the simplest method for detecting invalid or unauthorized changes?
- A. Verify the success of network changes.
- B. Complete a weekly reactive review of change control tickets.
- C. Use exception reporting from syslog indicating access to a device in privileged mode and compare this report to the change record to identify possible unauthorized changes.
- D. Ensure there is strong policy in place; that any violation of change or configuration management processes will result in immediate termination.
Correct Answer: C 🗳️
Question #4
According to the ITIL@ v3 framework, which four measurements or measurement modifications can contribute to improvement opportunities in traffic patterns or threshold crossing alarms? (Choose four.)
- A. Evaluate the impact the rate of incidents have on performance.
- B. Evaluate the impact the rate of change has on performance.
- C. Implementing hold-down timers on specific alerts that more accurately reflect the impact of an event on performance.
- D. Evaluate the impact the rate of configuration item inconsistencies have on change.
- E. Identify service take-up trends in monitoring network traffic to determine the adoption and growth of services offered across the network.
- F. Evaluate the impact the rate of incidents have on change.
Correct Answer: A,B,C,E 🗳️
Question #5
What are two valid reasons to upgrade Cisco IOS XR Software? (Choose two.)
- A. A new line card needs to be added, and it is not supported in the current installed release.
- B. There are no rules for this device in the policy table.
- C. Already running BGP, and need a specific BGP feature that is not supported in current installed release.
- D. Current bandwidth utilization is poor, and bandwidth efficiency needs to be increased.
- E. A few software bugs that have no service impact.
Correct Answer: A,C 🗳️
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