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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation Exam |
| Exam Number: | 6207.1 |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Exam Price: | $250 USD |
| Real Exam Qty: | 60–62 |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Related Certifications: | Avaya Aura Contact Center CCT and Multimedia Implementation Avaya Aura Contact Center Implementation |
| Passing Score: | Not publicly disclosed by Avaya |
| Exam Duration: | 90 minutes |
| Recommended Training: | Avaya Aura Quality Monitoring Implementation Training Avaya Aura Contact Recording Implementation Training |
| Exam Registration: | Avaya Learning & Certification Pearson VUE |
| Sample Questions: | ![]() |
| Exam Way: | Proctored exam delivered via Avaya authorized testing partners (on-site or online proctored) |
| Pre Condition: | No mandatory prerequisite exams; recommended 1–2 years hands-on experience with Avaya Aura Contact Center and basic networking knowledge |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
| Section | Weight | Objectives |
|---|---|---|
| Maintenance and Troubleshooting | 15% | - Common recording/monitoring issues - System monitoring and logging - Backup and disaster recovery - Software updates and patches - Log analysis and diagnostics |
| Architecture and Planning | 20% | - Avaya Aura Quality Monitoring (AQM) architecture - Network and protocol considerations - Capacity planning and sizing - Avaya Aura Contact Recording (ACR) architecture - System requirements and compatibility |
| Installation and Deployment | 25% | - Server and software installation - High availability and redundancy setup - Integration with Avaya Aura Contact Center - Licensing and activation - Post-installation verification |
| Configuration and Administration | 30% | - Replay, retrieval and export settings - Call capture methods and triggers - User roles and permissions - Recording policies and rules - Storage management and retention policies - Quality monitoring forms and scoring |
| Security and Compliance | 10% | - Access control and audit trails - Data security and encryption - Regulatory compliance requirements |
No mandatory prerequisite exams; recommended 1–2 years hands-on experience with Avaya Aura Contact Center and basic networking knowledge Rules change occasionally, so verify the current requirements on the official Avaya exam page before you schedule.
All three versions in a single purchase: 62 practice questions for the Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation exam as a printable, expert-prepared PDF — ideal if you learn best by annotating paper; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. Use whichever version fits each moment, or all of them together. You also get a free demo, 365 days of free updates, a 50% renewal discount after the first year, and unlimited computer installations.
The 6207.1 exam is a Avaya certification exam validating the knowledge in the Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation syllabus shown above. It belongs to these credential paths: Avaya Aura Contact Center Implementation, Avaya Aura Contact Center CCT and Multimedia Implementation. Beyond theoretical knowledge, employers want demonstrated skills — and this credential provides that evidence in 2026's competitive market. ITExamDownload helps you prepare with 62 practice questions in PDF, Desktop Test Engine, and Online Test Engine formats.
Proctored exam delivered via Avaya authorized testing partners (on-site or online proctored) Registration for the Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation exam runs through these official channels:
Your ITExamDownload practice questions arrive by email within 1 minute of purchase, so preparation can begin the day you book.
The Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation exam contains 60–62 to be completed within 90 minutes. That leaves limited time per question, so rehearsing under the same clock with the ITExamDownload Desktop Test Engine is time well spent.
The official Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation outline defines 5 domains. The top three are Architecture and Planning (20%), Installation and Deployment (25%), and Configuration and Administration (30%). See the full list in the topics section above — ITExamDownload's 62 practice questions span every domain.
ITExamDownload issues a full refund if you take the Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. To claim, submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam — processing takes up to 7 days. Alternatively, exchange for two free exam products of equal value while keeping your original product's update service. Delivery is by email within 1 minute; contact support if nothing arrives within 2 hours.
The Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation exam requires Not publicly disclosed by Avaya to pass, and registration costs $250 USD. A retake costs the same fee again — one more reason to gauge your readiness with the ITExamDownload practice engines before exam day.
Avaya recommends the following training for the Avaya Aura Contact Recording and Avaya Aura® Quality Monitoring Implementation exam:
Complement the official training with the 62 practice questions from ITExamDownload — they show you whether the knowledge holds up under exam-style questioning.
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