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- Exam Code: 000-010
- Exam Name: Fundamentals of Applying Tivoli Service Mgmt Solution 2008
- Updated: Sep 17, 2026
- Q & A: 118 Questions and Answers
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- Value Pack Total: $119.98 $79.99
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IBM 000-010 dumps - Testing Engine
- Exam Code: 000-010
- Exam Name: Fundamentals of Applying Tivoli Service Mgmt Solution 2008
- Updated: Sep 17, 2026
- Q & A: 118 Questions and Answers
- Software Price: $59.99
- Testing Engine
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IBM 000-010 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Change and Configuration Management | 25% | - Configuration Management Database (CMDB) - Asset and service dependency mapping - Change management workflow |
| Service Level Management | 15% | - Performance reporting and compliance - SLA definition and monitoring |
| Solution Implementation and Integration | 15% | - Deployment planning - Basic administration and maintenance - Integration with other Tivoli products |
| Tivoli Service Management Overview | 20% | - Tivoli Service Management architecture - Business value and use cases - IT Service Management concepts |
| Incident and Problem Management | 25% | - Integration with monitoring tools - Incident lifecycle and processes - Problem identification and root cause analysis |
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