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- Exam Code: CIS-ITSM日本語
- Exam Name: Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版)
- Updated: Sep 02, 2026
- Q & A: 200 Questions and Answers
- PDF Version + PC Test Engine + Online Test Engine
- Value Pack Total: $139.98 $89.99
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ServiceNow CIS-ITSM日本語 dumps - Testing Engine
- Exam Code: CIS-ITSM日本語
- Exam Name: Certified Implementation Specialist - IT Service Management (CIS-ITSM日本語版)
- Updated: Sep 02, 2026
- Q & A: 200 Questions and Answers
- Software Price: $69.99
- Testing Engine
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The CIS-ITSM certification exam is an industry-recognized credential that demonstrates proficiency in ServiceNow IT service management. CIS-ITSM-JPN exam covers a range of topics, including incident management, problem management, change management, service catalog management, and service level management, among others. CIS-ITSM-JPN exam is designed to test the candidate's knowledge and ability to apply ServiceNow IT service management best practices in a real-world environment.
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ServiceNow CIS-ITSM certification exam tests the candidate's knowledge and skills in various IT service management areas such as incident management, change management, problem management, service catalog, service level management, and configuration management. CIS-ITSM-JPN exam consists of 60 multiple-choice questions that need to be answered within 90 minutes. The passing score for the exam is 70% or higher.
ServiceNow CIS-ITSM日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Knowledge Management | 5-10% | - Knowledge base structure
|
| Topic 2: Reporting and Analytics | 5-10% | - Performance analytics for ITSM
|
| Topic 3: Problem Management | 10-15% | - Problem workflow and states
|
| Topic 4: ITSM Framework and Setup | 20-25% | - ITSM Pro functionality and capabilities
|
| Topic 5: ServiceNow Platform Fundamentals | 15-20% | - ServiceNow architecture and UI navigation
|
| Topic 6: Incident Management | 15-20% | - Integration with other processes
|
| Topic 7: Service Level Management | 10-15% | - SLA definitions and metrics
|
| Topic 8: Asset Management Integration | 5-10% | - Hardware and software asset tracking
|
| Topic 9: Configuration Management (CMDB) | 10-15% | - CMDB fundamentals
|
| Topic 10: Change Management | 15-20% | - Change calendar and planning
|
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